Job Description
Job Description Zendesk Implementation Consultant Role: Zendesk Implementation Consultant Experience: 4+ Years Location: Bangalore Preferred (Fully Remote Open Across India) Shift: UK / European Time Zones (Fixed or Rotational Based on Project Needs) About the Role We are looking for an experienced Zendesk Implementation Consultant to lead end-to-end implementation and optimization projects for global customers across the US and Europe. This is a customer-facing, individual contributor role where you will be responsible for gathering requirements, configuring Zendesk solutions, driving adoption, managing stakeholder expectations, and ensuring long-term customer success. The ideal candidate should have strong consulting skills, hands-on Zendesk implementation experience, and the ability to work independently with enterprise customers in a remote environment. Key Responsibilities Zendesk Implementation & Delivery Lead end-to-end Zendesk implementation projects, including discovery, sol...