z Systems Technical Support & Solutions Specialist

OPUS IT Services Pte Ltd is seeking a technical support professional to provide remote and onsite support for IBM z products. You will learn IBM z software, apply PD/PSI, and aim to become a subject matter expert while assisting pre-sales with requirements and SOWs. You will implement and maintain the built solutions and manage upgrade plans.

The role emphasizes meeting SLAs, adhering to Change and Problem Management processes, and delivering excellent customer service across accounts.