Job Description
Workshop Foreman
Key Responsibilities:
Operational Support:
Key Responsibilities:
Operational Support:
- Daily engagement with workshop supervisor and shift leads, building collaborative relationships, ensuring resource allocation is evenly balanced between S J Bargh and external customers.
- Monitor the Service reception function and assist Customer Service Advisor with any queries or opportunities. Ensure Scania booking in processes are being followed.
- Upsell the Scania product, utilise fixed priced repairs and special offers to engage current customers and attract new custom.
- Engage with Scania account Managers for technical assistance and help with claims, where required contact Scania workshops for updates on internal contracts and contract inclusions.
- Ensure a smooth flow of job cards to invoicing teams ensuring a consistent level of WIP within the required criteria are being effectively managed.
- Assist R&M and Warranty Administrator with...