Workshop Controller

FMG Repair Services

📍 Gateshead, England, United Kingdom

Permanent Material Recording, Scheduling, Dispatching, and Distributing Workers

Job Description

Salary: £45k basic, plus bonus and excellent company benefits

This is an exciting opportunity for an experienced Workshop Controller to join the UK’s leading Accident and Collision Repair specialist in our increasingly busy site in Newcastle

The Role

As Workshop Controller, you will be responsible for the day-to-day operation of the workshop, ensuring productivity, quality, and customer service targets are achieved while maintaining a safe and positive working environment.

Key Responsibilities

  • Lead, motivate, and develop a team of technicians, painters, MET technicians, and support staff
  • Drive workshop productivity and efficiency to maximise performance
  • Monitor and manage repair quality, ensuring manufacturer and company standards are met
  • Oversee work allocation and workflow management to minimise vehicle repair times
  • Ensure KPI, financial, and operational targets are achieved
  • Manage customer expect...
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