Workforce Planning & Scheduling Analyst II

iQor, Inc. is seeking a Workforce Analyst in Dasmariñas, Philippines. This role focuses on analyzing call volume patterns to create staffing schedules that effectively meet operational needs. Candidates must have a background in workforce management and call center environments, alongside strong skills in communication and analytics.

The ideal applicant should hold a Bachelor's Degree or equivalent and have experience with tools such as Excel and workforce management systems. Occasional physical requirements may include lifting and prolonged sitting.