Workforce Management - Assistant Manager

Company Overview: Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people‑first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work‑at‑home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!

Responsibilities

• Manage a team of Traffic Analysts and Scheduling Analysts across all programs and potentially across multiple sites.
• Work directly with the Manager of WFM and site o...