Job Description
Job Description
Own and enhance an internal workflow tool used to support benefit plan setup
Learn and document workflows end to end, including step sequencing and system dependencies
Analyze current processes to identify inefficiencies and opportunities for automation
Partner with stakeholders to improve workflow design, usability, and performance
Work closely with engineering to define requirements and guide development
Understand and influence how front-end tools connect to backend systems and data flows
Establish and track key metrics such as turnaround time, process efficiency, and error reduction
Drive continuous improvement through iterative product enhancements
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for empl...
Own and enhance an internal workflow tool used to support benefit plan setup
Learn and document workflows end to end, including step sequencing and system dependencies
Analyze current processes to identify inefficiencies and opportunities for automation
Partner with stakeholders to improve workflow design, usability, and performance
Work closely with engineering to define requirements and guide development
Understand and influence how front-end tools connect to backend systems and data flows
Establish and track key metrics such as turnaround time, process efficiency, and error reduction
Drive continuous improvement through iterative product enhancements
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for empl...