Workflow Engineer - Telecom and IT Operations

Workflow Engineer - Linux administration — RHEL-based systems, shell scripting, log analysis, process management - Kubernetes / Rancher — container orchestration, pod management (uaa-awe pods), deployment troubleshooting - Kafka — topic management, consumer groups, message schemas (JSON), troubleshooting message flow - GitLab — Git workflows, merge requests, branch management, CI/CD pipelines - TrapStation — SNMP trap collection and forwarding - Networking fundamentals — SNMP, ICMP, syslog, alarm protocols, understanding of telecom/ISP network elements - Remedy/ITSM — ticket lifecycle, creation, field mapping, API integration - Telecom/ISP fault management background - Jira workflow experience – Agile Framework Advanced Workflows (uaa-awe) — CRON workflows, STREAM workflows, Advanced Workflows (event-driven logic, timer-based qualification, alarm correlation) - RACR rules development (uaa-med-fme) — JavaScript-based alarm classification rules, problem Code assignment, severity override...

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