Workflow Coordinator

Sun Life

📍 Waterloo, Ontario, Canada

Full time Supervisors of Office and Administrative Support Workers

Job Description

Job Description

:12-month contract


This role offers an exciting opportunity to work in a fast paced, dynamic environment, providing support to the Group Benefits Operations Teams. This individual will be a part of and work closely with members of the Group Benefit National Workflow Team, in a fast paced environment to ensure service standards are met daily.

What will you do?

  • Manage requests and inquiries via various inboxes, maintaining service levels standards

  • Prioritize and assign work items in workflow tool based on set criteria

  • Retrieving, downloading and distributing of daily reports

  • Filing, photocopying and preparation of documents for off-site storage

  • Sort and distribute incoming hard copy mail or faxes and scan paper mail as requested

  • Support additional functions critical to operations such as managing small projects, perform manual member transactions, or a...

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