Job Description
Job Summary
The Work Order Administrator will monitor work orders for accuracy and efficiency of hours, identify parts issues and expedite corrective action as needed. As jobs progress toward completion, the Work Order Administrator will complete work orders for review by the Job Manager(s). In addition, the Work Order Administrator handles all warranty claims and accounts related to jobs assigned.
Duties & Responsibilities
+ Review the work orders to ensure accurate billing and warranty information
+ Prepare discrepancy lists to be sent out for customer approval
+ Monitor work orders and customer approval sheets for accurate information
+ Ensure all work order items are posted to correct general ledger accounts
+ Ensure key performance indicators are captured/reported (efficiency, cost profit, EBR, warranty)
+ Proof work orders to ensure all information is accurate (flat rate, pricing, etc.)
+ Close work ...
The Work Order Administrator will monitor work orders for accuracy and efficiency of hours, identify parts issues and expedite corrective action as needed. As jobs progress toward completion, the Work Order Administrator will complete work orders for review by the Job Manager(s). In addition, the Work Order Administrator handles all warranty claims and accounts related to jobs assigned.
Duties & Responsibilities
+ Review the work orders to ensure accurate billing and warranty information
+ Prepare discrepancy lists to be sent out for customer approval
+ Monitor work orders and customer approval sheets for accurate information
+ Ensure all work order items are posted to correct general ledger accounts
+ Ensure key performance indicators are captured/reported (efficiency, cost profit, EBR, warranty)
+ Proof work orders to ensure all information is accurate (flat rate, pricing, etc.)
+ Close work ...