Wholesale Partner Operations
U
U Mobile
📍 Kuala Lumpur, Kuala Lumpur, Malaysia
Job Description
Role
To support the day-to-day operations of the Wholesale and MVNO businesses by assisting in service provisioning, partner coordination, documentation, billing support, and basic operational reporting. The role covers wholesale services (5G eMBB, In-Building Coverage (IBC), Private Networks) as well as MVNO operational support.
The Day-To-Day Activities
Order & Service Support (Wholesale & MVNO)
- Assist in processing and tracking service orders for wholesale services (5G eMBB, IBC, Private Networks) and MVNO-related services.
- Support provisioning, activation, and service readiness activities by updating trackers and internal systems.
- Coordinate with internal teams (Network, IT, Billing, Finance, Legal) to support timely service activation.
- Assist with onboarding of MVNOs and wholesale partners by ensuring required documentation and operational information are complete.