Wholesale Partner Operations

U Mobile

📍 Kuala Lumpur, Kuala Lumpur, Malaysia

Full-time Management & Operations

Job Description

Role

To support the day-to-day operations of the Wholesale and MVNO businesses by assisting in service provisioning, partner coordination, documentation, billing support, and basic operational reporting. The role covers wholesale services (5G eMBB, In-Building Coverage (IBC), Private Networks) as well as MVNO operational support.

The Day-To-Day Activities

Order & Service Support (Wholesale & MVNO)

  • Assist in processing and tracking service orders for wholesale services (5G eMBB, IBC, Private Networks) and MVNO-related services.
  • Support provisioning, activation, and service readiness activities by updating trackers and internal systems.
  • Coordinate with internal teams (Network, IT, Billing, Finance, Legal) to support timely service activation.
  • Assist with onboarding of MVNOs and wholesale partners by ensuring required documentation and operational information are complete.

Operational & Administrative S...

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