Job Description
Duties:
Lead and manage all wellness operations across company lodges to ensure exceptional guest experience
Design and deliver innovation wellness experiences that complement the safari guest journey
Manager departmental budgets, financial performances and monthly reporting
Develop annual wellness budget and commercial plans with the General Manager
Partner with Sales & Marketing to promote wellness experiences and identify new business opportunities
Oversee procurement, stock control, inventory and cost management.
Build strong relationships with guests and resolve guest concerns professionally and efficiently.
Conduct regular operational inspections to maintain exceptional wellness standards across all lodges.
Lead, coach, mentor and develop the wellness team through ongoing training and performance management.
Monitor wellness performance through key operational and financial metrics
Build close workin...
Lead and manage all wellness operations across company lodges to ensure exceptional guest experience
Design and deliver innovation wellness experiences that complement the safari guest journey
Manager departmental budgets, financial performances and monthly reporting
Develop annual wellness budget and commercial plans with the General Manager
Partner with Sales & Marketing to promote wellness experiences and identify new business opportunities
Oversee procurement, stock control, inventory and cost management.
Build strong relationships with guests and resolve guest concerns professionally and efficiently.
Conduct regular operational inspections to maintain exceptional wellness standards across all lodges.
Lead, coach, mentor and develop the wellness team through ongoing training and performance management.
Monitor wellness performance through key operational and financial metrics
Build close workin...