Welcoming Hotel Receptionist at Wakefield Mill
M
Moulin Wakefield Mill
📍 wakefield, qc, Canada
Job Description
Become the friendly face of Wakefield Mill as a Hotel Receptionist. Engage with guests, manage room assignments, and uphold exceptional service standards for a memorable stay.
At Wakefield Mill, you will connect warmly with guests upon arrival and assist them at checkout. Your chief responsibilities include managing room records, responding to inquiries, and addressing customer needs and complaints. This role requires a commitment to making every guest feel welcomed and appreciated while ensuring seamless reception operations.
Key Responsibilities:
• Maintain accurate records of room availability and reservations
• Check guests in and out efficiently, providing excellent service
• Respond to customer inquiries via phone, email, or in-person
• Handle daily financial registers and customer accounts
• Address customer complaints with a solution-oriented approach
Requirements:
• Strong English communication skills are essential
• Cheerful, calm demeanor with a...
At Wakefield Mill, you will connect warmly with guests upon arrival and assist them at checkout. Your chief responsibilities include managing room records, responding to inquiries, and addressing customer needs and complaints. This role requires a commitment to making every guest feel welcomed and appreciated while ensuring seamless reception operations.
Key Responsibilities:
• Maintain accurate records of room availability and reservations
• Check guests in and out efficiently, providing excellent service
• Respond to customer inquiries via phone, email, or in-person
• Handle daily financial registers and customer accounts
• Address customer complaints with a solution-oriented approach
Requirements:
• Strong English communication skills are essential
• Cheerful, calm demeanor with a...