Job Description
Welcome Desk OfficerRef: /Hours: 24 hours per week during term time* Salary: £15, per annum. Plus benefits, including a generous Occupational Pension SchemeAbout the roleOur Welcome Desk Officer is a key front-facing role within our busy college environment. As the first point of contact for visitors, students, and staff, you will play an important part in creating a positive and welcoming experience. You will provide a friendly, professional, and efficient service through face-to-face interactions, email, telephone, and the college’s online chat service.You will answer queries and triage people to the appropriate service when necessary. You will also carry out administrative tasks, collaborating with colleagues across departments to ensure a smooth, efficient, and positive experience for all students, staff and visitors.*This post is 39 weeks a year in term time. The summer leave period will be six weeks’ continuous leave between July and August and will be determined yearly, but...