Web App Support Specialist — Troubleshooting & Training

AMAST Sdn. Bhd. is looking for a dedicated individual to handle day-to-day technical support for customers and internal teams. The role involves troubleshooting software product issues, guiding system use, and coordinating with developers. Candidates with prior software support experience and excellent communication abilities are ideal.

You will engage customers through WhatsApp, email, and calls, manage tickets, and assist in user training sessions. Familiarity with tools like Jira and API testing is a plus.