We are hiring : SOFTWARE SUPPORT & TESTER

Overview

We are looking for an experienced Software Support & Tester to join our ERP software team. The candidate will be responsible for supporting customers, understanding software-related issues, testing ERP applications, and reporting bugs clearly to the development team.

Responsibilities

• Provide software support to customers using our ERP application.


• Understand customer issues and provide suitable solutions or guidance.


• Test new features, software updates, and bug fixes before deployment.


• Identify, reproduce, document, and report software bugs.


• Prepare test cases, test scenarios, and testing documentation.


• Perform manual testing of ERP modules and business workflows.


• Create, update, and follow up on tasks and issues using project management and issue-tracking tools.


• Coordinate with programmers, implement...