Warehouse Customer Care Representative

Lineage Logistics

📍 Conklin, New York, United States

Full time Information and Record Clerks

Job Description

2nd Shift: Start time 3:30pm

Pay: $20/hr

Perform customer service duties such as processing customer orders, tracking product availability, and handling any issues on customer inquiries in a timely manner.

KEY DUTIES AND RESPONSIBILITIES

  • Invoice and verify accounts accurately and in a timely manner
  • Verify inbound receipts for accuracy
  • Develop and maintain customer relationships in a professional manner
  • Generate customer reports per customer request (i.e. weekly, monthly late/bill reports)
  • Coordinate availability of product and schedule for daily shifts with warehouse team
  • Coordinate with Operations on special client requests; expediting when necessary
  • Serve as first point of contact to resolve customer issues
  • Maintain and file documentation in organized and comprehensive way
  • ADDITIONAL DUTIES AND RESPONSIBILITIES

  • Partner with Invent...
  • Apply for this Position