Job Description
General Responsibilities:
Provides continuous service to guests seated in the dining room. The Waiter / Waitress also
maintains the cleanliness and accessibility of the dining room by promptly cleaning tables and
chairs, cleaning food and drink spills, and maintaining the dining area restrooms.
Principal Duties:
• Provides excellent guest service by welcoming guests, carrying trays, setting and bussing tables, and suggestive selling.
• Checks on guests, providing condiments, refilling drinks, and working to provide a pleasant dining experience.
• Properly addresses food related issues with guests and management.
• Works with other team members and managers to ensure accurate tickets for guests.
• Communicates guest feedback to management and team where necessary.
• Circulates around the dining area and stays alert to guests’ request for service,
responding with a sense of urgency.
• Notifies a ...