Voice Process Executive Hindi English

Job OverviewWe are looking for enthusiastic and customer-focused Voice Process Executives to join our team. The ideal candidate should be fluent in both English and Hindi and possess excellent communication skills to handle customer interactions effectively. Key ResponsibilitiesHandle inbound and outbound customer calls professionally. Resolve customer queries and concerns efficiently. Provide accurate information regarding products and services. Maintain high-quality customer service standards. Document customer interactions and update records accurately. Meet daily productivity and performance targets. Follow company policies and process guidelines. Required SkillsFluent communication in English and Hindi. Strong verbal communication and listening skills. Basic computer knowledge and typing proficiency. Ability to handle customer conversations professionally. Good problem-solving and interpersonal skills. Eligibility CriteriaGraduates and Undergraduates can apply. Freshers are welcom...

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