Voice Process Associate - Us Tax Calling Team

Company Description Tax Proz Efile is a professional tax services firm focused on providing accurate and efficient tax preparation and compliance support for individuals and businesses in the US. The company leverages up-to-date tax knowledge and technology to help clients maximize benefits while meeting all regulatory requirements. Team members collaborate closely to deliver reliable, client-centered service during peak tax seasons and throughout the year. Working at Tax Proz Efile offers exposure to diverse tax scenarios and opportunities to grow in the fields of taxation, finance, and client servicing. Role Description This is a full-time, on-site Voice Process Associate role based in Hyderabad, supporting the US Tax Calling Team. The Voice Process Associate will handle inbound and outbound calls with US-based clients, addressing queries related to tax filing status, documentation requirements, and general account information. Responsibilities include verifying client details, guidi...

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