Job Description
Key Responsibilities
- Conduct live virtual product demonstrations for customers via video calls or digital platforms.
- Showcase product features, usage, and real-life benefits to help customers understand the value of premium appliances.
- Guide customers through product setup, usage scenarios, and best practices during demos.
- Identify customer needs during interactions and recommend relevant products.
- Drive upselling and cross-selling opportunities during demo sessions.
- Handle inbound queries from customers interested in product demonstrations.
- Maintain records of demo sessions, customer feedback, and conversion outcomes in CRM (Zoho).
Key Skills & Competencies
- Strong communication and presentation skills
- Customer-centric mindset with strong relationship-building skills.
- Comfort with video calls, online pr...