Job Description
Job Description
JOB OVERVIEW:
Under the guidance of the Pool & Beach Leaderhsip Team, The VIP Host Coordinator plays a key role in delivering a highly personalized and seamless guest experience, serving as the liaison between VIP guests, hotel operations, and internal departments. This role is responsible for coordinating arrivals, preferences, special requests, reservations, amenities, and experiences for high-profile and luxury guests while ensuring all interactions reflect the hotel’s standards of discretion, intuition, and exceptional service.
YOUR KEY RESPONSIBILITIES:
- Maintain detailed guest profiles, preferences, notes, and special occasions within internal systems.
- Coordinate with Sales, Membership, and Executive teams regarding hosted guests, celebrities, influencers, ownership, and special visitors.
- Assist with special events, activations, ...