VIP Concierge & Reservations Specialist

Marina Bay Sands is seeking a customer service-oriented professional to handle Patron enquiries via phone and email, ensuring timely and professional responses. The role involves booking rooms, flights, transfers, and casino-related services, along with maintaining Patron profiles and loyalty tier data.

You will work closely with sales and VIP services to deliver high-quality service, upsell where appropriate, and support casino programs while adhering to company policies and procedures.