Vice President (Customer Service & Operations Unit Leader)

Spectral Consultants is hiring for one of the biggest banks

We are looking for a seasoned professional for the position of Customer Service & Operations Unit Leader – VP .

Location: Bangalore

Experience Required: 15+ years

About the Role

This is a senior leadership opportunity within Financial Crime and Customer Operations , ideal for professionals who have strong experience in banking operations, compliance, and team management. The role involves leading large operations teams, ensuring high-quality service delivery, managing financial crime-related processes, and driving efficiency through process improvements and strong governance.

Key Responsibilities

• Lead and manage high-performing operations teams to deliver strong customer and business outcomes
• Drive operational excellence across ...