Job Description
Hi, I'm Cassie Alexander, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.
Our Value Engineer is responsible for turning CSG’s Customer Engagement Platform strategy into clear, defensible financial value for our clients by connecting digital journeys and customer operations to measurable business outcomes. You will partner with Sales, Customer Success, Product, Analytics, and clients’ customer operations and digital teams to support practical measurement approaches (e.g., control groups), combine client and CSG data, and communicate insights in plain business language to operational and executive audiences. You will focus on both pre-sale value consulting and post-sale value realization, enabling scalable playbooks and tools that raise the ROI acumen of our field teams and clients.
We are looking for a Value Engineer who will:
Partner with Sales and Customer Success to shape and co...