Job Description
Overview
At Amazon, we aim to be the most customer-centric company. We strive to deliver orders quickly, accurately, and cost effectively, while continually innovating to provide best-in-class service levels through excellence in performance. This role focuses on safety, quality, customer experience, and productivity within Last Mile Execution.
Amazon is seeking an Operations Manager in Last Mile Execution with responsibilities across multiple business and technical teams to manage Under the Roof (UTR) performance, drive continuous improvement, and enhance carrier performance. The candidate should be effective in influencing leadership across customer service operations, technology teams, multiple support teams, carrier partners, and senior leadership.
Location: Hermosillo, Sonora, MX. The role involves overseeing the Last Mile operation that focuses on delivering Amazon orders directly to customers.
Additional context: You will be part of the Amazon...