Job Description
City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution.
City St George’s library service provides support to students, staff and the wider University community across four library locations, augmented by online resources and user support delivered both online and at our library help desks. The Library Service has been awarded Customer Service Excellence accreditation.
We are seeking to recruit a User Services Manager to lead on the delivery of library operations and services at the St George’s library (Tooting campus) to ensure a high quality customer experience. To develop services and spaces in collaboration with senior User Services colleagues across the library service. To give operational leadership to staff providing user services at the St George’s Library, supporting their trai...