(US) Manager, Professional Services
P
PointClickCare
📍 Mississauga, Ontario, Canada
Job Description
Position Summary
:The Professional Services Manager will lead an implementation team responsible for the effective delivery of software solutions to customers within the Long-Term and Post-Acute Care (LTPAC) markets, keeping a constant focus on providing high quality, efficient and profitable delivery of Professional Services. They will be responsible for managing a high performing, enthusiastic team of diverse consulting professionals. This management role will oversee a team of Clinical/Pharmacy Software Implementation Consultants supporting multiple service engagements, with a focus on delivering value-add services and high-quality customer experiences. They will be accountable for the operation, management, leadership, and development of the Clinical/Pharmacy Consulting Team. In addition, the Professional Services Manager will work cross functionally to innovate and evolve methods and practices to drive operational excellence. The Professional Services Manager w...