US Customer Master Data Steward

US Customer Master Data Steward

As a US Customer Master Data Steward, you will be part of the US Customer Master Department to deliver accurate database management for the US Animal Health business unit. In this role, you’ll be responsible for the timely creation and maintenance of critical customer master records, serving as the foundation for accurate shipping, pricing, billing, and compliance.

Your Responsibilities

• Create and maintain customer master files for veterinarians, agents, and distributors within the global Master Data Management system (MDM) and SAP.
• Process Data Change Requests (DCRs) and research customer classifications to ensure accurate financial transactions, shipping, and compliance.
• Collaborate with internal teams (Account Services, Credit, Accounting) and external agents to resolve master data, pricing, and order issues.
• Manage Animal Health Numbers (AHN) for all accounts and ensure strict adherence t...