Urgent CSR Voice And Non Voice Account
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Steer Minds Solutions
📍 makati city, national capital region, Philippines
Job Description
Voice Account – Job Description
Responsible for handling inbound and outbound customer calls, addressing inquiries, resolving complaints, providing product or service information, and ensuring a positive customer experience. Maintains accurate records of customer interactions and follows company policies and performance standards.
Non-Voice Account – Job Description
Responsible for providing customer support through email, chat, or other digital communication channels. Handles customer inquiries, processes requests, resolves issues efficiently, maintains accurate documentation, and ensures customer satisfaction while adhering to company guidelines and service standards.
Responsible for handling inbound and outbound customer calls, addressing inquiries, resolving complaints, providing product or service information, and ensuring a positive customer experience. Maintains accurate records of customer interactions and follows company policies and performance standards.
Non-Voice Account – Job Description
Responsible for providing customer support through email, chat, or other digital communication channels. Handles customer inquiries, processes requests, resolves issues efficiently, maintains accurate documentation, and ensures customer satisfaction while adhering to company guidelines and service standards.