Universal Customer Advisor

TEKsystems

📍 Warren, MI, United States

Full-time other-general

Job Description

Customer Experience Advisor (Luxury Brand Support | Hybrid)
Location: Warren, MI (Remote after training)
Schedule: Flexible shifts Monday–Saturday (availability required)
About the Opportunity
Join a leading global organization supporting a prestigious luxury brand known for delivering exceptional customer experiences. This role puts you at the forefront of customer engagement—serving high-value clients and ensuring every interaction reflects premium service standards.
This is an excellent entry point into a world-class organization with strong career growth potential for individuals who are passionate about customer experience, problem-solving, and brand excellence.
Key Responsibilities

+ Serve as the primary point of contact for customers across multiple communication channels (phone, digital platforms, etc.)

+ Manage and resolve customer cases from start to finish, ensuring timely follow-up and resolution

+ Provide support for service-rel...
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