UCaaS/CCaaS Project Lead & Business Analyst

SOFTGIC is looking for a Project Manager / Business Analyst in Bogotá, Colombia, to lead client projects focused on Unified Communications as a Service (UCaaS) and contact center implementations. This role requires experience in project management, strong analytical skills, and fluency in English.

The ideal candidate will manage project milestones, coordinate teams, and ensure successful deployments while maintaining documentation and tracking progress throughout the project lifecycle.