TS - Traveling Network Engineer
I
Insight Global
📍 Colorado Springs, CO, United States
Job Description
Job Description
-Support foreign partner system and network installation, maintenance, and sustainment.
-Respond to system outages to ensure issues are resolved.
-Collaborate with contractor and government personnel to plan routine and emergency trips.
-Provide rotating 24/7 on-call Tier 2 system support for remote users, to identify and resolve hardware, software, and communication issues, document solutions, and develop recommendations to reduce the frequency of repairs.
-Support Emergency On-Site Sustainment (EOSS) travel to customer locations as required.
-Respond to system component failures or change requests and plan system change or restoral implementation.
-Plan, develop and conduct user training for existing staff as well as new CCMD and FMS users.
-Perform on-site sustainment including but not limited to system operational check out, inventory, system updates, equipment firmware updates and documentation updates.
We are a company committed to...
-Support foreign partner system and network installation, maintenance, and sustainment.
-Respond to system outages to ensure issues are resolved.
-Collaborate with contractor and government personnel to plan routine and emergency trips.
-Provide rotating 24/7 on-call Tier 2 system support for remote users, to identify and resolve hardware, software, and communication issues, document solutions, and develop recommendations to reduce the frequency of repairs.
-Support Emergency On-Site Sustainment (EOSS) travel to customer locations as required.
-Respond to system component failures or change requests and plan system change or restoral implementation.
-Plan, develop and conduct user training for existing staff as well as new CCMD and FMS users.
-Perform on-site sustainment including but not limited to system operational check out, inventory, system updates, equipment firmware updates and documentation updates.
We are a company committed to...