Travel & Tours Reservation Consultant
C
Clarify Consultancy Ltd
📍 Wakefield, West Yorkshire, United Kingdom
Job Description
Due to continued expansion our client, a well-established and reputable travel company is actively seeking an experienced, self-driven and dedicated Travel & Tours Reservation Consultant to complement their supportive, energetic and mission‑driven team.
Reporting directly to the Sales & Operations Manager, key responsibilities will include:
* Responsible for the day-to-day planning of all elements of a tour including itinerary planning, customer invoicing, ticketing, and final documentation
* Use effective communication skills to build rapport with clients and exceed their expectations
* Ensure accurate, customer friendly documentation is sent to clients and suppliers in a timely manner
* Actively seek out customer feedback and make use of this to constantly improve our services and our customers’ ever-changing needs
* Understand the needs of customers and work to simplify the tour booking process wherever possible
* ...
Reporting directly to the Sales & Operations Manager, key responsibilities will include:
* Responsible for the day-to-day planning of all elements of a tour including itinerary planning, customer invoicing, ticketing, and final documentation
* Use effective communication skills to build rapport with clients and exceed their expectations
* Ensure accurate, customer friendly documentation is sent to clients and suppliers in a timely manner
* Actively seek out customer feedback and make use of this to constantly improve our services and our customers’ ever-changing needs
* Understand the needs of customers and work to simplify the tour booking process wherever possible
* ...