Travel Customer Service Executive
R
Red Door Recruitment
📍 St Albans, Hertfordshire, United Kingdom
Job Description
If you are experienced in high-touch, personalised customer service, we have a fantastic opportunity to join a well-established company based in St Albans.
You will be given the opportunity to make your mark in this rapidly expanding company by proving your abilities and eagerness to progress! This company offer excellent training, with occasional trips for research and familiarisation purposes.
What’s in it for you?
* Salary – competitive.
* Hours: Shift system in place, including weekends, 37.5hr week – some hybrid working on offer.
* Free parking!
* Staff discount
* Team and social events
Key Responsibilities:
* Deliver exceptional customer service across all communication channels, including telephone, email, live chat and social media.
* Understand customer needs and provide timely, accurate and empathetic responses.
* Manage customer enquiries, booking amendments, cancellations and other ...
You will be given the opportunity to make your mark in this rapidly expanding company by proving your abilities and eagerness to progress! This company offer excellent training, with occasional trips for research and familiarisation purposes.
What’s in it for you?
* Salary – competitive.
* Hours: Shift system in place, including weekends, 37.5hr week – some hybrid working on offer.
* Free parking!
* Staff discount
* Team and social events
Key Responsibilities:
* Deliver exceptional customer service across all communication channels, including telephone, email, live chat and social media.
* Understand customer needs and provide timely, accurate and empathetic responses.
* Manage customer enquiries, booking amendments, cancellations and other ...