Travel Care Lead — Remote Reservations & Loyalty

InterContinental Hotels Group is looking for an expert in customer service to handle reservations and loyalty programs. This role requires guiding staff, embracing diversity, and striving for exceptional performance metrics while supporting company values.

The ideal candidate will have customer service skills, preferably with call center experience, and a high school diploma. This position allows for work-from-home options and is centered around creating outstanding customer interactions.