Transcon Agent (Freight Forwarder)

Key Responsibilities

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operational system
• Track and Trace Transcon files and reporting
• Ensure accurate and timely client and vendor billing
• Interact with customers in arranging their shipments to meet customers service standards
• Contribute and maintain good relationships with suppliers
• Network communications, timely responses to emails and requests
• Meet KPI standards in accordance with Company policy

Skills 

• Relevant work experience, or an equivalent combination of education and practical experience
• Excellent verbal and written communication skills, with a demonstrated ability to deliver outstanding customer service
• Strong organizational and time management skills, with the ability to m...