Job Description
Description
Essential Functions and Responsibilities
- Training Delivery & Oversight
- Supervise daily training operations, ensuring sessions are delivered effectively and consistently.
- Facilitate product training workshops, refresher courses, and upskilling programs.
- Monitor trainer performance and provide coaching to maintain high standards.
- Curriculum & Program Management
- Collaborate with Training Managers and SMEs to update training materials based on product changes.
- Ensure training content aligns with client requirements and organizational goals.
- Track completion rates and ensure adherence to training schedules.
- Performance Monitoring
- Evaluate training effectiveness through scorecards, assessments, and post-training performance metrics.
- Identify gaps in product knowledge and recommend corrective actions.
- Provide regular reports to Training Mana...