Trainee Support Analyst

Salary

Competitive + Bonus + Excellent Benefits

Trainee Support Analyst - Ripon (Hybrid Working)

We are the Wolseley Group – a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award‑winning Wolseley Talent Guild.

Benefits include annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity/adoption leave, access to online and high‑street discounts, free healthcare access, the YuLife app, a Cycle to Work scheme and more.

Responsibilities

• Act as the first point of contact for IT support via phone, self‑service and live chat
• Deliver excellent customer service to colleagues across the business
• Manage and resolve IT queries while mai...