Traffic Management Center Operator Trainee
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MCA Communications
📍 Austin, Texas, United States
Job Description
We are hiring entry-level Traffic Management Center Operators to join our team at a major traffic operations center in Austin. You will monitor highway cameras, detect incidents, and help coordinate emergency response across hundreds of miles of roadway — keeping Austin moving safely 24/7.
Shift
- 8:30pm - 7:00AM
- 10 Hours Shifts Overnight
- Sunday through Wednesday
What You'll Do
- Monitor live highway camera feeds for crashes, debris, and disabled vehicles
- Log and track incidents using traffic management software
- Dispatch emergency responders and roadside assistance via radio, phone, and email
- Update dynamic highway message signs to alert drivers
- Answer after-hours calls and coordinate with the appropriate teams
- Support major events and weather emergencies as needed
Requirements
- Minimum 1 year of relevant experience within the past 3 years
- Comfortabl...