Traffic Management Center Operator Trainee

MCA Communications

📍 Austin, Texas, United States

Full-time Other Transportation Workers

Job Description

We are hiring entry-level Traffic Management Center Operators to join our team at a major traffic operations center in Austin. You will monitor highway cameras, detect incidents, and help coordinate emergency response across hundreds of miles of roadway — keeping Austin moving safely 24/7.

Shift

  • 8:30pm - 7:00AM
  • 10 Hours Shifts Overnight
  • Sunday through Wednesday

What You'll Do

  • Monitor live highway camera feeds for crashes, debris, and disabled vehicles
  • Log and track incidents using traffic management software
  • Dispatch emergency responders and roadside assistance via radio, phone, and email
  • Update dynamic highway message signs to alert drivers
  • Answer after-hours calls and coordinate with the appropriate teams
  • Support major events and weather emergencies as needed

Requirements

  • Minimum 1 year of relevant experience within the past 3 years
  • Comfortabl...
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