Trading Operations Associate

PENN Interactive

📍 Remote, Remote, United-Kingdom

Full-time Management & Operations

Job Description

About the Role and Team

Our Risk and Trading Operations team is available 24/7 to assist the various functions in the department (Trading/Marketing/Customer Support/etc.) in troubleshooting and escalating issues on all our operational sports betting platforms. This team is critical in ensuring the Risk & Trading department consistently delivers one of its core goals of “operational excellence”.

About the Work

  • Assist Traders with identifying, documenting, and escalating issues within the team
  • Support verification, adjustment & creation of Sport & Competition setups across environments
  • Help test and monitor app features to ensure proper functionality and navigation
  • Contribute to Compliance checks, market submissions, and post-release testing
  • Communicate with data providers and support ticketing
  • Daily review of betting content
  • Monitoring pre-game and in-play markets
  • Cross-function...
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