Job Description
Collections & Trade Counter Assistant We are seeking a reliable and customer-focused Collections & Trade Counter Assistant to join our team. This is a hands-on role suited to someone with previous trade counter experience, ideally within the heating, plumbing, HVAC, or building services industry. The successful candidate will be responsible for assisting customers at the collections area and trade counter, processing sales, preparing orders, maintaining stock levels, and ensuring a high standard of customer service at all times. Key Responsibilities: Welcome and assist customers at the trade counter and collections area in a professional and friendly manner. Provide product advice and support to customers, using knowledge of heating, plumbing, or related products where possible. Process sales, returns, and customer orders accurately. Pick, pack, and prepare customer orders for collection and delivery. Check incoming and outgoing goods to ensure accuracy and quality standards are mainta...