Toronto Production Support Analyst for Capital Markets
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Iris Software Inc.
📍 toronto, on, Canada
Job Description
Join the Capital Markets team as a Production Support Analyst in Toronto, Ontario. This hybrid role entails delivering top-tier application support focused on Fixed Income products within trading environments.
We require a highly motivated individual with extensive capital markets experience, specifically working with Fixed Income products. Your role will involve direct engagement with trading desks, operational teams, and application developers, ensuring effective incident management and production stability. The position fosters collaboration across IT and external vendors, emphasizing a data-driven approach to enhance operational efficiency.
Key Responsibilities: • Deliver exceptional support to Fixed Income Rates and Credits desks • Facilitate Major Incident Management and problem resolution • Employ metrics for continuous production improvement • Organize Incident and Problem Review Meetings effectively • Offer leadership and support in IT functions to trading te...
We require a highly motivated individual with extensive capital markets experience, specifically working with Fixed Income products. Your role will involve direct engagement with trading desks, operational teams, and application developers, ensuring effective incident management and production stability. The position fosters collaboration across IT and external vendors, emphasizing a data-driven approach to enhance operational efficiency.
Key Responsibilities: • Deliver exceptional support to Fixed Income Rates and Credits desks • Facilitate Major Incident Management and problem resolution • Employ metrics for continuous production improvement • Organize Incident and Problem Review Meetings effectively • Offer leadership and support in IT functions to trading te...