TK Elevator Senior O2C Operations Manager
T
thyssenkrupp Elevator
📍 toronto, on, Canada
Job Description
Join TK Elevator as a Senior O2C Operations Manager to lead billing, cash application, and collections. Transform financial processes and elevate customer satisfaction across Canada.
This senior management role challenges you to enhance cash operations while overseeing daily activities related to billing accuracy and compliance. You will drive key performance metrics such as DSO and collections effectiveness, while championing continuous improvement initiatives across the team. Your strategic leadership will be crucial in mapping processes and implementing solutions to elevate operational outcomes and support business transformations.
Key Responsibilities:
• Manage billing and cash application processes effectively
• Own performance metrics like DSO and billing accuracy
• Resolve disputes and enhance operational efficiency
• Ensure compliance with customer data management standards
• Foster transformation initiatives across cash operations
Requirements:
• Bac...
This senior management role challenges you to enhance cash operations while overseeing daily activities related to billing accuracy and compliance. You will drive key performance metrics such as DSO and collections effectiveness, while championing continuous improvement initiatives across the team. Your strategic leadership will be crucial in mapping processes and implementing solutions to elevate operational outcomes and support business transformations.
Key Responsibilities:
• Manage billing and cash application processes effectively
• Own performance metrics like DSO and billing accuracy
• Resolve disputes and enhance operational efficiency
• Ensure compliance with customer data management standards
• Foster transformation initiatives across cash operations
Requirements:
• Bac...