Tim Hortons Shift Supervisor Role

Ontario Trillium Foundation

📍 chilliwack, bc, Canada

Full-time Other-General

Job Description

Tim Hortons seeks a Shift Supervisor committed to exemplary customer service and crew management. This full-time position focuses on ensuring all operational standards are met during scheduled shifts.
In this operational role, you will oversee crew members, ensuring customer satisfaction and efficient service delivery. The Shift Supervisor is responsible for leading by example and providing constructive feedback to employees, all while maintaining a clean and inviting store environment. You'll be crucial in resolving customer issues and upholding Tim Hortons’ commitments to quality.
Key Responsibilities:
• Prioritize customer experiences and address concerns swiftly
• Ensure cleanliness and maintenance throughout shifts
• Lead and motivate crew to meet performance goals
• Document shift activities and monitor compliance
• Support training and development of team members
Requirements:
• Supervisory experience in food service encouraged
• Knowledge of food s...
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