Tier II Network Technician
D
Dormont Manufacturing Co
📍 remote, colombia, Colombia
Job Description
The Digital Modernization Sector at Leidos has an opening for a Tier II Network Technician to support the customer’s computer data communications systems, in providing design specifications, testing and inspections for computer networks; plan and implementing upgrades; as well as, analyzing and organizing corresponding hardware and software combined solutions through network modeling.
Responsibilities
- The Tier II network field technician will support the installation and maintenance of the client LAN/WAN devices.
- Respond to and resolve incidents, demonstrate troubleshooting skills and communicate with the team.
- Complete assigned tasks within Service Level Objectives/Agreements (SLOs/SLAs).
- Draft and implement standard network change requests.
- Provide support to Tier III network engineers for incident management and projects (site surveys, TEMS, coordinate and install new equipment).
- Perform configura...