Tier 2 Tech Support & Customer Care Specialist

A growing customer service provider in Cebu City is seeking a Full-Time Tier 2 Customer Service Representative. The role involves managing inbound calls and emails, providing expert support, and troubleshooting technical issues. Ideal candidates will have at least 5 years of customer service experience and 2 years in technical support, with strong communication skills. This role requires a friendly demeanor and the ability to work under pressure while maintaining customer satisfaction.
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