Therapy Services Manager

NHS Business Services Authority

📍 stapleton, england, United-Kingdom

Full-time IT & Technology

Job Description

Responsibilities

  • Provide strategic and operational leadership to therapy services across both sites.
  • Ensure delivery of high‑quality, compliant services meeting regulatory standards and KPI targets (e.g., referrals, customer service, time to first appointment).
  • Lead clinical governance, quality assurance and continuous service improvement.
  • Manage and develop a multidisciplinary therapy team, fostering strong collaboration across clinical services.
  • Oversee financial performance, budgets and resource planning, proactively addressing risks and opportunities.
  • Drive business development and service growth, maintaining strong occupancy/caseload levels.
  • Maintain a small clinical caseload and support therapy delivery where required.
  • Build external partnerships (e.g. universities) to support recruitment and service profile.
  • Support workforce development, supervision and CPD across the team.