Job Description
Transform the travel agency landscape as a Tern Agency Success Specialist. Collaborate with agencies to enhance their operational capabilities and achieve substantial growth.
In this pivotal role, you'll spearhead the strategy for engaging travel agencies and building sustainable relationships. Your insights will guide how we support agencies at scale, allowing them to thrive in the modern travel ecosystem. You'll be instrumental in creating impactful operational frameworks that prioritize growth.
Key Responsibilities:
• Establish and implement the agency success framework
• Guide agencies post-sale to ensure ongoing growth
• Work with implementation teams during agency engagements
• Identify and articulate product feature needs from agency feedback
• Develop efficient, scalable frameworks for wide-ranging agency complexities
Requirements:
• 5+ years of experience in customer success or strategic roles
• Strong history of driving measurable growth in accou...
In this pivotal role, you'll spearhead the strategy for engaging travel agencies and building sustainable relationships. Your insights will guide how we support agencies at scale, allowing them to thrive in the modern travel ecosystem. You'll be instrumental in creating impactful operational frameworks that prioritize growth.
Key Responsibilities:
• Establish and implement the agency success framework
• Guide agencies post-sale to ensure ongoing growth
• Work with implementation teams during agency engagements
• Identify and articulate product feature needs from agency feedback
• Develop efficient, scalable frameworks for wide-ranging agency complexities
Requirements:
• 5+ years of experience in customer success or strategic roles
• Strong history of driving measurable growth in accou...