Terminal Support Specialist at GCT
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GCT Global Container Terminals
📍 delta, metro vancouver regional district, Canada
Job Description
Elevate your tech career as a Terminal Support Specialist with GCT, Canada's largest container terminal operator. This role handles on-site support for computing systems in vibrant operating conditions.
GCT is seeking a Terminal Support Specialist within its IT Hardware Department to respond to and resolve complex technical incidents. This position focuses on both hardware and software troubleshooting across desktop and industrial environments. With your strong problem-solving skills, you'll prioritize and manage helpdesk tickets while providing direct support for various systems throughout our terminals.
Key Responsibilities:
• Serve as the primary contact for desktop and yard equipment support
• Diagnose, repair, and maintain systems promptly on-site
• Collaborate with unionized labor for troubleshooting and upgrades
• Communicate effectively with users to document and resolve issues
• Escalate to 3rd level support and vendors w...
GCT is seeking a Terminal Support Specialist within its IT Hardware Department to respond to and resolve complex technical incidents. This position focuses on both hardware and software troubleshooting across desktop and industrial environments. With your strong problem-solving skills, you'll prioritize and manage helpdesk tickets while providing direct support for various systems throughout our terminals.
Key Responsibilities:
• Serve as the primary contact for desktop and yard equipment support
• Diagnose, repair, and maintain systems promptly on-site
• Collaborate with unionized labor for troubleshooting and upgrades
• Communicate effectively with users to document and resolve issues
• Escalate to 3rd level support and vendors w...